Shipping & Delivery
Shipping & Delivery Policy
Last updated: August 24, 2026
Tracked Delivery
TailyMora provides tracked international delivery.
Available shipping destinations, shipping charges, and delivery information are shown at checkout before payment.
Order Processing Time
Please allow 3–7 business days for:
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Order verification
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Quality-control checks
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Packing
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Preparation for dispatch
Business days exclude weekends and public holidays.
Processing time is separate from transit time.
Estimated Transit Time
For orders delivered to the United States, estimated transit time is:
10–15 business days after dispatch.
This means that the estimated total time from order placement to delivery is approximately:
13–22 business days.
Delivery dates are estimates and are not guaranteed.
Delays may occur because of:
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Customs processing
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Severe weather
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Carrier disruptions
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Peak shopping seasons
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Remote delivery locations
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Other circumstances outside our reasonable control
Shipping Rates
For United States orders:
Orders from $0.00 to $59.98:
Standard Shipping — $4.99
Orders of $59.99 or more:
Free Standard Shipping
Shipping charges and available options are confirmed at checkout before payment.
Tracking
When an order is dispatched, we will send a shipping confirmation email containing the tracking number.
Tracking information may take approximately 2–5 business days after dispatch to display its first carrier scan.
Customers may also use the Track Your Order page on our website.
Import Duties and Taxes
For standard TailyMora deliveries to the United States, the prices and shipping charges shown at checkout include the import duties and taxes arranged for the shipment.
Customers should not normally be asked to pay an additional import charge when the package is delivered.
If a carrier requests an unexpected customs payment, please contact us before making the payment.
Delivery Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an address error, please contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered fulfillment.
Additional shipping costs caused by an incorrect or incomplete customer-provided address may be the customer's responsibility.
Lost, Damaged, or Incorrect Orders
If:
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Tracking appears stalled
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A parcel is confirmed lost
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An item arrives damaged
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You receive the wrong item
please contact us at support@tailymora.com with your order number.
For damaged or incorrect items, please also provide clear photos where applicable.
We will investigate the issue and, when appropriate, arrange a replacement or refund.
Contact
Email: support@tailymora.com